Weight Loss FAQ

Common questions and answers about Zealthy's Weight Loss Program

Membership Overview

What is the Weight Loss Program at Zealthy?
How do I sign up for the Zealthy Weight Loss Program?
How long will I need to be a Zealthy Weight Loss Program member to see results?
Who are the clinicians at Zealthy?
Where is the best place to start to lose weight?
How will I communicate with my care team?
Is the entire program completely online?
Is there a mobile app?
Is my medical information private?

Weight Loss Medications

What medications do you prescribe?
Does Zealthy prescribe Zepbound, Wegovy, Ozempic, or Mounjaro?
Is Semaglutide the same as Wegovy and Ozempic?
Is Tirzepatide the same as Zepbound and Mounjaro?
Can I purchase multiple months of compound GLP-1?
If I order compound GLP-1 then how long does it take to get my medication?
Can you ship the medication to my home?
If I order a 3 month supply of Semaglutide or Tirzepatide, will I receive it in one package?
Are GLP-1 medications safe?
Does my membership include medication costs?
Are there side effects to GLP-1 medications?
Will my provider ever deny me a prescription?
Do I need to make any changes to my diet?
When will I get charged for my Semaglutide or Tirzepatide?
How is GLP-1 administered?

Insurance Coverage

What’s a prior authorization?
Do you take insurance?
Does Zealthy submit prior authorization requests to insurance?
How long will it take to hear back about my PA?
What if my insurance denies my prior authorization submission?
What if insurance doesn’t cover my medication?
Do you take government insurance?

Semaglutide or Tirzepatide Included Membership

What is the Zealthy Weight Loss Doctor + GLP-1 Plan?
Do I have to pay for my medication separately for the Weight Loss Doctor + Semaglutide or Doctor + Tirzepatide Plans?
What if I'm not eligible for compound GLP-1 medication?
When will my medication be shipped after I completed the sign up form?


Will my account be automatically billed?
How can I change my payment information?
Will it automatically charge my card once I've updated my payment method?
Do you accept HSA/FSA funds?
How can I cancel my account?
Where is my refund?
Is this a one-time plan?
Can I pause my membership?