Zealthy Virtual Care - SMS Terms of Service

Last updated October 9th, 2024

1. Zealthy Virtual Care is a cutting-edge telehealth platform that connects its users with a diverse network of licensed healthcare professionals, allowing for access to their medical advice, consultations, and follow-up care from their home. Our goal is to provide personalized healthcare solutions that empower individuals to take charge of their health and well-being.

Users can benefit from virtual appointments with doctors, specialists, and mental health professionals, along with personalized health assessments and tailored wellness plans.

Messages Users Can Expect to Receive:

When opting into Zealthy Virtual Care SMS service, users can anticipate:

1. Appointment Reminders: Notifications for upcoming virtual consultations and follow-ups.
2. Prescription Reminders: Notifications for user prescription refills and action items. 
3. Health Tips: Regular updates featuring articles and tips focused on wellness and preventive care.
4. Personalized Check-Ins: Messages prompting users to share their health status and request additional support.
5. Promotional Offers: Information on special programs, discounts, and new services.
6. Health Alerts: Notifications about health trends and changes in healthcare protocols.

By opting in, users stay informed and engaged in their wellness journey within a supportive virtual health community.


2. You can cancel the SMS service at any time - just text "STOP" to the short code you received. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at support@getzealthy.com.

4. Carriers are not liable for delayed or undelivered messages

5. Message frequency varies. As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

6. If you have any questions regarding privacy, please read our privacy policy which can be found at https://www.getzealthy.com/privacy-policy